Henning Software provides a complete suite of services designed to make sure you are successful with your use of Visual EstiTrack™ and Visual Books™ software. One of the most important of these is training. We can provide training materials and everything required to master your new software.
Some customers find it impossible to leave their businesses for any length of time.
Perhaps a company needs to train several key employees yet finds it impractical to
have more than one person gone at a time. Maybe an owner or other key employee must
stay on the job site for whatever reason.
In these cases, on-site training is required, and it provides a more personal touch as well. A member of our training staff will travel to
your company and train your personnel right at your workplace.
It often makes more sense to train in our new training center.
We provide several workstations so everyone experiences “hands-on” use of our software products. These workstations are running “live” on our network and any user input is immediately reflected and displayed in the system.
Answers to concerns and procedures are experienced firsthand by all trainees. By using multimedia projectors, we’re also able to display high-resolution screens overhead.
Trainees can try things on their own or can also follow the trainer who may be showing something else on the overhead display. This combination of hands-on with overhead displays is very effective in communicating procedures.
If the other options are impractical, online training is very useful. We use TeamViewer software to access your system.
In the comfort of your office, our trainer can address individuals or groups of users. Speaker phones are very handy when using this option.
Questions can be posed over the phone and our trainer can demonstrate the procedure “live” by talking over the phone lines, while at the same time manipulating the user’s screen.
We are recognized as authorized users of your software and can manipulate screens from our remote location… As if we were sitting right in front of you running the PC keyboard and mouse.
To see the courses we offer, click here.
“I wanted to let you know that I’ve been working very closely with Diane on support and she’s been GREAT!!! I’ve learned so much from her these past few months. Please give her a pat on the back from me.” – www.metricorp.com
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